Occasionally, however, even on a Mac, things do go wrong. In this feature we explain the best ways to diagnose what the problem is and we share the best fixes for some of the most common problems.
These steps will depend on whether your Mac is even switching on , of course, and we look at how to fix a Mac that won't start up next. Are you seeing an error message? We have this article including Common Mac error messages so check to see if it is covered there, or you could do a quick search in Google to see if anyone else is seeing the same error and if they fixed it.
Note when the problem started. Was it just after you had installed a new program or added a piece of kit? Had you recently performed a software update? Speaking of software, is your software up to date? Check that you are running the most recent version of MacOS , it might be that you have encountered a known issue that has been fixed. See how much disk space you have available. If you need to free up some space read this: How to make space on your Mac.
This will show you if something is hogging memory or CPU. Click on Memory to see if there is something hogging memory. We look in more detail at memory hog issues and how to fix them with Activity Monitor below.
Startup disk full? - Apple Community
Read about How to use Disk Utility here. You may also be able to diagnose problems with your Mac if you start in Safe Mode. When you start up in Safe Mode your Mac will not load startup items and some software. The mode also performs a check of your startup disk so it should be able to alert you to problems. Read about starting your Mac in Safe Mode here. After shutting down your Mac wait 10 seconds and then press the power button.
As soon as your Mac starts you may hear a start up chime press and keep holding the Shift key. Once you see the Apple logo you can stop pressing Shift. This volume which is normally hidden can be used to boot from if you need to do things like repair the startup disk, reinstall MacOS and more. It can take a while to finish booting up. Once it has you will see a desktop with a window containing Utilities open.
Once you have run though these steps you should have a clearer idea about the nature of your issue. Read on to find out how to fix it.
There are a number of reasons why your Mac might not turn on. If once you have checked that it is plugged in, made sure that there is power going to the screen, and that the brightness on the screen is turned up, you can follow these How to fix a Mac that won't turn on tips to fix the problem. You may see a flashing question mark or simply a blue or grey screen. We look at both of those occurrences below.
But before you panic, there may be another explanation, and you may be able to fix it. Fixing this issue will involve putting your Mac into Recovery Mode and choosing the correct startup disk which is likely to be your Macintosh HD, unless you want to boot from an external drive. If you follow the tips in this article: How to fix a Mac with a flashing question mark you will hopefully be able to help your Mac find, or fix, the startup disk.
A blank grey screen may indicate that there is a problem with a firmware update. Under Sharing and Privacy , click Compatibility. Under Transition , on the Save files in this format pop-up menu, click the file format that you want. If you want to change the default file format to work with Office for Mac or earlier, click Excel Workbook.
You can save a file as a webpage, which converts the file into a file format that's readable by web browsers. However, the results of the conversion depend on the kind of content in your file. Office for Mac converts the file's formatting to the closest equivalent web formatting. Therefore, the webpage might look very different from the original file. For example, many text effects, such as animated, embossed, or outlined text, become plain or shaded text. To do this, on the File menu, click Web Page Preview. On the File menu, click Save as Web Page. You can save a document as plain text so that the document can be opened by a number of text editing programs.
However, saving a document in plain text does not reliably preserve the formatting, layout, or other features of the document.
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On the Format pop-up menu, click Plain Text. When you save a presentation as a JPEG, each slide becomes a picture. Then, if you post the presentation on a Web site, the presentation is easier to view. On the File menu, click Save as Pictures. To run your presentation on a computer that doesn't have PowerPoint installed, you can save your presentation as a movie. You can then play the movie in any application that supports QuickTime movies. In the AutoRecover box, enter the number of minutes you want as the interval between saving AutoRecover information.
When you open a document in Word for Mac that was created in an earlier version of Word, either Word for Mac or Word for Windows, compatibility mode is turned on. Compatibility mode indicates that the document was created in an earlier version of Word or was saved in an earlier file format.
In compatibility mode, no new or improved features in Word are available. However, users can still edit the document by using features that are compatible with the earlier file format. You can work in compatibility mode or you can convert your document to the Word file format. When you save in the Word format, the document layout appears as if it were created in Word and the file format changes from.
In this format, you can access the new and improved features in Word However, anyone who uses an earlier version of Word may be prevented from or have problems editing parts of the document that were created by using new or enhanced features. Document elements that behave differently in compatibility mode.
The elements listed in the following table might change permanently when you work in compatibility mode. You can't convert them back to Word elements even if you convert your document to Word later. All font-supported advanced typography features, for example, ligatures, are removed when the document is saved in the. Permanently converted to styles. If the file is later opened in Word , you can't automatically change the style by using themes.
The document elements listed in the following table change when you work in compatibility mode.
However, you can convert them to Word elements if you convert your document to Word later. For documents in compatibility mode, presented as images that cannot be edited. Equations can be edited when the document is saved in a Word file format. You can create new documents that are compatible with earlier versions of Word by using compatibility mode.
In the Format pop-up menu, select Word Document.
What You Need to Know
The Convert Document command clears the compatibility options so that the document layout appears as if it were created in Word If the file is in. After you convert the document, you can access the new and enhanced features in Word However, people who are using earlier versions of Word may be prevented from or have problems editing certain parts of the document that were created by using new or enhanced features in Word What is OneDrive? What is OneDrive for Business?
What is SharePoint? Save a file By default, Office saves a file in a default working folder.
How to Use Mac OS X Sparse Bundle Disk Images
In the Save As box, enter a different file name. Check the amount of disk space on your startup disk'. However, once I click 'OK' this message disappears and my word file opens up with no problem. I have 16GB worth of memory on this laptop and as it is new I have not reached anywhere near the maximum amount of storage so I am confused as to what this message means.
How can I stop this message from appearing every time I open Microsoft Word? Any help would be much appreciated! Posted on Dec 14, AM. Jan 25, PM.